Any form of CD Key, Gift Card, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code, Game Key purchased into your account is neither refundable nor exchangeable.

Disclaimer:
Mcardgame Gift Card

  1. The Gift Card is non-refundable, non-transferable, and not exchangeable.
  2. The Gift Card has a set dollar value that is printed on the front of the Card and cannot be used to purchase other Gift Cards.
  3. During the redemption of goods, if the value of the goods exceeds the amount stated in the Gift Card, the balance should be settled by cash or other available payment methods.
  4. Mcardgame shall not be held responsible for the loss or damage of the Gift Card and any losses or damages suffered by the holder of the Gift Card that arise from or are in connection with the loss or damage of the Gift Card.
  5. Mcardgame reserves the right to deactivate/disable the Gift Card if it’s fraudulently obtained or in any means of payment for unsanctioned services unauthorized by Mcardgame. Mcardgame reserves the right to amend any of the terms and conditions above without prior notice.


Refund and Exchange Policy & Disclaimer

Mcardgame shall not be held responsible for the loss or damage of the Gift Card and any of the losses or damages suffered by the holder of the Gift Card that arise from or in connection with the loss or damage of the Gift Card.

Any form of CD Key, Gift Card, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code, Game Key purchased into the customer’s account is neither refundable nor exchangeable.

However, refund or exchange request in exceptional cases will be considered if the goods bought-in in any form of CD Key, Gift Card, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code, Game Key is deemed faulty or damaged.

The customer is required to submit a request to Mcardgame.com within 1 months from the date of purchase on any faulty or damaged goods. Failure to do so will automatically forfeit the customer’s right to make any refund or exchange.

Mcardgame reserves the right to amend any of the terms and conditions above without prior notice.

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